FAQs

 How long will it take until I receive my order?

Delivery takes between 1-3 weeks for delivery due to popular demand and your location as we ship worldwide. It depends on the product(s) you ordered and shipping times vary as we work ship from all corners of the globe. You'll receive an email notification indicating your product(s) have been shipped. Clothing, mugs and phone cases arrive within 1-2 weeks.

 

It says my order has shipped, where is it?

If it's surpassed 3 weeks since you've received the email notifying your package was shipped - please contact us immediately. The delay of delivery could be due to the following reasons.

  1. The incorrect shipping address was entered during your checkout
  2. The shipping carrier lost the package during it's journey over to you

Unfortunately, these things happen so please be sure to contact support@adventureadystore.com to get a full refund or replacement order. 

 

Why hasn't my order been shipped yet?

If you have not received your shipped email notification it means it's still waiting to be processed. We process orders on a first come, first serve basis. If for any reason you can't be patient, by all means, please contact support@adventureadystore.com to get a full refund immediately.